Allow me to introduce myself. My name is Justin W. Prescott. I am a recent college graduate of Western Connecticut State University with a degree in business/financial investments. As my years pass by, my blood seems to be thinning a little and I could no longer bear those uncontrollable Northeast winters. Then I was offered a job as an account representative with TopTenWholesale.com based out in sunny San Diego, California. What an incredible opportunity! How many people can say that they have the chance to do something they love and be in a place somewhere they love?

To help finance my education, I built inground swimming pools during the summers in Connecticut. My only contact with wholesalers had been on the buying side when my company was looking for swimming pool products and accessories. Now, the roles have been reversed and I am excited and eager to help serve the wholesale industry as best as possible.

As you can imagine, the pool industry isn’t the most lucrative place to be unless you are an owner or very experienced builder. To make up for the lack of income during the winters I would join a company and sell something for them. I was always pretty good at it, but something was missing. You know what it was? It was passion. I never cared for the product. I never thought the customer needed what I was selling.

Boy has my life changed. Now, I am presented with such a unique opportunity. I can go home at night and rest peacefully knowing that all of my customers will be satisfied at the end of the day because they have invested in a product that is going to help their business grow and expand. This is the first time in my life holding a sales position where I believe I have earned my commission (sometimes I feel it isn¹t enough).

I will be attending my very first trade show in Las Vegas in March. I am overwhelmed with excitement to meet all of my new customers and some future ones as well. I look forward to servicing everyone in the wholesale industry as best I can.

Remember, my name is Justin Prescott. If you see me at the show, please come and introduce yourself. I can’t wait to meet you.

Now, let’s all get out there and become rich together.
(say hello to justin via email: justin at toptenwholesale dot com)

My name is Jonathan Prescott, a current graduate from Western Connecticut State University with a degree in Psychology and a minor in law. I’ve lived my whole life in the small state of CT where I was born and raised. I grew up with three brothers and a fantastic mother. If anyone needs to know how to raise 4 boys by themselves, get back to me and I’ll make sure to get you in contact with my mother, she’d love to brag to you.

My hobbies include reading, shopping, buying, grabbing a drink with a good friend after a long hard day of work, and more recently snow boarding.

At the age of 27 though, snow boarding seems like it should be one of the worlds most dangerous sports. I can’t take the falls like i used to be able to when I was a younger. Does anyone have any good advice for some one just learning how to shred? I would also love to improve my skills in learning the Spanish language. I took Spanish through out high school and made it to a high level of learning in college, however, the only opportunity I had to speak with other Spanish speaking people was when I visited Costa Rica. What a beautiful country. One of my goals in life is to purchase a house in Costa Rica and retire there one day. Is 27 too young to think of where I want to retire?

I’ve been working since I was about 14 in almost any type of profession you can think of. Ranging from a gate guard at a public beach, to working at chain super markets and moving into construction to help pay my way through school. Recently, I was given the fantastic and unique oppurtunity to work in the wholesale industry with JP Communications. Working in retail and construction for many years now I’ve noticed all the opportunites there are in the wholesale industry and I could not pass up on this chance. Even though I am new to the company and to the industry, I am very excited to begin this new venture in my life. It amazes me how big the wholesale industry really is and I would just like to say that I can’t wait to meet people in the industry and if there is any advice anyone has to offer for someone just getting started, please feel free to reply. I can’t wait to get started and meet all the new and interesting people in the industry.

Hope to meet and hear from you soon.

(Email comments to Jonathan at jonathan at toptenwholesale dot com)

The continued growth of our site network means we must add staff and grow. We have opened brand new office in Sunny, Violent Southern California. And we have hired two new Account Executives, Justin and Jonathan Prescott - we dont call the company JP Communications for nothing! Give Messrs. Prescott a warm welcome…

Last week, I wrote a little bit about customer service and quick communication. I hope that all of you have been responding to your emails and returning phone calls in a promt time frame! If you are performing outstanding customer service and lightneing quick communications, I’ll bet your customer and prospect list is growing. We are going to discuss all of those a bit further some other time, only because there is something much, much more important that we need to discuss right now…THE INCOMING CALL OR EMAIL INQUIRY. What do have here? The answer is; WE HAVE SOMEONE READY TO BUY AND SPEND MONEY WITH YOU! Wooooooo……
There is nothing better than picking up the telephone and hearing someone interested in purchasing from you. I’m going to teach you a few things you need to say to a “Call In” and few things you should never do or say. In order to do this successfully, I’m going to to take a real life situations which many of you wholesalers encounter everyday.
1) Prospect (”P”)calls and says, “What’s your minimum order?”
That P is calling you because he got your number from an advertisement, website, business card recieved at a trade show, or refferal. The P is calling you because he probably sells your merchandise in his store and wants to order some more. How do answer that question?
a) “Our minimum order is $100.”
b) “That’s a great question Mr. P. Depending on what product your ordering and how much of them you would like to purchase, our minimum order can vary a little bit. What are you looking to buy today and how much of that product do you need?”
c) “It’s $100. How can I help you?”

If you answered A or C, you definitly need to kkeep reading this. Yes folks, the correct answer is B and I’ll tell you why. In order to understand why B is the correct answer, we need to anlayze the structure of the response. In the opening line of the response, “That’s a great question…” we immedialty start off by complimenting Mr. P and telling him how intellignet and savy he is for calling you today. Mr. P is aware of the fact that you understand he’s an iinformative buuyer who asks mindfull questions. We then ask Mr. P the type of product he is ordering and how much of them he would like. Mr. P must now give you a precise answer to a direct question. He’s going to tell you the very product he wants and how much of that product he needs. We’ve already asked Mr. P the type of product he wants and how much he needs TODAY, so, what’s next? Let Mr.P answer you! He could make it easy and say, “I’ll take 100 pieces. Do you take credit cards?”, or her could say ,” I need to think about it. I’m kind of just shopping around right now.” Now, that’s certainly what we don’t want to hear. Let’s pvercome that objection. Strat off by saying:
a) I understand that you want to shop around. However, I have these products in stock right now and I’m sure the reason your calling me today is becuse you saw our low price in the ad. There are customers of mine reselling this product right now making a significant margin and I’d like you to experience the same benifit they are right now. I’m going to expeditie the shipping to you today and have these products in your store front by weeks end. What carrier do you prefer we use to ship to you?

Kind of aggressive, I know. Keep in mind, you have nothing from this prosepct right now, and nothing to loose if he still wants to wait. Test Mr. P and see how serious he is. If he still wants to hold off, then fine. Get his name, phone number, and address. Make sure he gets a call the very next day. it shouldn’t take that log to shop around and don’t risk loosing this sale to a competitor. There are many ways to be creative and prsent your products as a unique opportunity. The incoming call is the most important call you’ll get all day. Always be ready and prepared for it. Remember, you have someone waiting to buy your goods right then! Do your best to present your features and benifits. Then all you have to do is close.

Go and get some sales!

Jason