Comments on: Customer Service Rules http://blog.wholesaleu.com/2007/04/04/customer-service-rules/ Just another WordPress weblog Mon, 28 Sep 2009 02:15:22 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: Cassie http://blog.wholesaleu.com/2007/04/04/customer-service-rules/comment-page-1/#comment-40 Cassie Wed, 04 Apr 2007 15:48:14 +0000 http://74.86.88.249/?p=114#comment-40 Looks like we are on the same page regarding customer service Claudia, but at least with your story you didn't have to talk to individuals that were incompetent, just a shopping kart. I have two packages at my house to return from online purchasing, one from December, which is now too late to return and one from the December before that. I am horrible when it comes to returning items through the mail, unless they provide return labels. Looks like my younger son gets a brand new mountain biking outfit for future use (even though he doesn't mountain bike) and my husband gets a white terry cloth Penguin shirt to hang in his closet. Keep shopping. Looks like we are on the same page regarding customer service Claudia, but at least with your story you didn’t have to talk to individuals that were incompetent, just a shopping kart.

I have two packages at my house to return from online purchasing, one from December, which is now too late to return and one from the December before that. I am horrible when it comes to returning items through the mail, unless they provide return labels. Looks like my younger son gets a brand new mountain biking outfit for future use (even though he doesn’t mountain bike) and my husband gets a white terry cloth Penguin shirt to hang in his closet.

Keep shopping.

]]>